JMV E-Case Training
Welcome to JMV – Ecase training site. You will find cheatsheets & the recorded training videos for your use. If you are accessing this page, the via the email we sent it means you should all would have received your login credentials for the system. If you haven’t PLEASE CONTACT IT IMMEDIATELY
About E-Case
Manage all functions of Residential Aged Care with eCase software. With an intuitive interface, eCase runs live across any device, allowing true point-of-care in real-time.
RECORDED TRAINING SESSIONS
ADMIN & RESIDENT MANAGEMENT
CARERS & ACTIVITES
REGISTERED NURSES / ENROLLED NURSES
ACFI | MEDICARE
FAQS
How do I log into E-Case
You can log into E-case via following
1. By visiting https://jmv.healthmetrics.com.au/main.php
2. Accessing eCase Shortcut on the computer
3. Accessing eCase Icon your Tablet or Mobile device
How do I change my Password
Once you log in to the system using your temp password
You can change your password on main screen – by Clicking on MENU (Left side) and then selecting Change Password
To help keep your information safe, your password must contain: At least 10 characters . At least 3 one of the following: uppercase, lowercase, and special character.
I forgot my password
Please click on
“Forgot your password” on the main login screen and you will receive temp password in your work email
Can I still use PCS
No, PCS will not accessible. all the resident care documentation must be done in eCase after we go live
Who do I contact if there is any issue
Please contact your RN / Care services manager for any issue related to system education / clinical issue
Please contact IT for any system issue